Building on one of the topics of my inaugural post, via the SLA Government Division's website, a pointer to the U.S. Institute for Museum and Library Service's compilation of Advisory Panel white papers on the "Future of Librarians in the Workforce," which includes business libraries.
I found it interesting that business librarians are increasingly expected to work in "virtual libraries":
In the next ten years it is likely that the majority of information needed by a business library’s customers will be digital. Business libraries will become virtual libraries. They will require less physical space; perhaps they will occupy no physical space. Business librarians may work in a small office or workspace or from home. This virtualization will bring about more outreach; we will go to our customers rather than have our customers come to us.
At my organization, we are eligible for a work-at-home program, which many of my colleagues and I took up with great eagerness. Permission was required from our supervisors, and a one-time reimbursement was made available for necessary office equipment. It does take some discipline to work effectively from home, but as a corporate researcher most of the resources I use are either online or on my laptop, and most of the people I support are not located in my "official" office. I don't travel much (budgetary restrictions), so I try to stay in contact with the people I support via e-mail, IM and phone. I come into the office 1-2 days a week for face-time with co-workers – we've adopted a hoteling system. However, there has been something of a backlash against the widespread use of telecommuting, with official "in-office days" being established twice a month.
Does your organization support telecommuting? If so, how do you remain visible to your clients? Have you experimented with offering online training at all, or other "virtual" services?
Posted by Steven Kaye