This has already made the rounds, but the Ark Group is publishing a study Managing the evolution of library and information services (the email I got states you can preorder before May 28th for US $345 plus shipping). The press release suggests a heavy sampling of law firm libraries, but also mentions Adobe, BP America, Xerox (I have a hazy recollection of Carolyne saying something about this somewhere?) and other companies
Anyone have experience with Ark Group publications, or contacted as part of this study and want to comment?
Posted by Steven Kaye