More library benchmarking

This has already made the rounds, but the Ark Group is publishing a study Managing the evolution of library and information services (the email I got states you can preorder before May 28th for US $345 plus shipping). The press release suggests a heavy sampling of law firm libraries, but also mentions Adobe, BP America, Xerox (I have a hazy recollection of Carolyne saying something about this somewhere?) and other companies

Anyone have experience with Ark Group publications, or contacted as part of this study and want to comment?

This entry was posted on May 15, 2008 at 7:31 pm and is filed under Surveys. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

One Response to “More library benchmarking”

  1. Carolyne Says:
    May 15, 2008 at 10:12 pm

    Thanks for remembering :)
    Here is what I said on one of the lists (buslib i think) –

    “The report says that Xerox participated. I did not and neither did any of the other librarians in Xerox. When we looked further into it we found the survey was completed by someone I had never heard of in the company. He is the “Director of Knowledge & Learning”.

    This position includes corporate technical and certification training; the development and nurturing of all internal Communities of Practice; all internal Knowledge Management training and Knowledge sharing initiatives. He serves as a senior Knowledge Management consultant, as a senior Training and Training Management consultant, and as a senior training developer within Xerox Global Services.

    No connection at all with the libraries at Xerox.

    If all their other contributors are similar….”

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