This has already made the rounds, but the Ark Group is publishing a study Managing the evolution of library and information services (the email I got states you can preorder before May 28th for US $345 plus shipping). The press release suggests a heavy sampling of law firm libraries, but also mentions Adobe, BP America, Xerox (I have a hazy recollection of Carolyne saying something about this somewhere?) and other companies
Anyone have experience with Ark Group publications, or contacted as part of this study and want to comment?
May 15, 2008 at 10:12 pm
Thanks for remembering
Here is what I said on one of the lists (buslib i think) –
“The report says that Xerox participated. I did not and neither did any of the other librarians in Xerox. When we looked further into it we found the survey was completed by someone I had never heard of in the company. He is the “Director of Knowledge & Learning”.
This position includes corporate technical and certification training; the development and nurturing of all internal Communities of Practice; all internal Knowledge Management training and Knowledge sharing initiatives. He serves as a senior Knowledge Management consultant, as a senior Training and Training Management consultant, and as a senior training developer within Xerox Global Services.
No connection at all with the libraries at Xerox.
If all their other contributors are similar….”
August 14, 2008 at 8:20 pm
thank’s for this reference. because, I am must finishing my studies. THANK’S