In which the Corporate Librarian waxes nostalgic

January 16, 2009

METRO and the Brooklyn College Library are putting on LibCamp NYC in June, details available here. I’d hoped the original Library Camp would become an ongoing thing, so I’ll be interested to see how it works out. It’s on METRO’s website listed as a professional development course too. 

Looks like Jason Kucsma is the Man with the Plan.

Man, I miss the East Coast. And library unconferences.


Initial thoughts on The Liblog Landscape

December 28, 2008

So I finally buckled down and read through Walt Crawford’s The Liblog Landscape 2007-2008. I’ll doubtless be re-reading it, underlining passages and circling tables and whatnot, but these are preliminary reactions.

First, let me say how great it is to see someone who tests hypotheses with data. And in a thoughtful way, not just reporting averages and percentages context-free and sitting back and waiting for the applause. Walt’s transparent about his methodology and why he made the choices he did.

Second, it’s nice to see someone who admits when their initial hypotheses don’t match the data. Yeah, I’m looking at you, Chris Anderson.

Now that I’ve doubtless convinced the readers I’m sucking up, on to a few more substantive notes.

  • I’m curious how figure use differs from the larger ‘blogosphere.’
  • I was surprised at the lack of significant correlation (0.3 or greater) between age of blog and any other metric.
  • It’s damn hard to measure visibility nowadays, since both Technorati and Google Blog Search include blogrolls (Walt discusses how he tried to reduce this in a 2006 study, as well as changes to his methodology since), and Bloglines has had its hiccups. Don’t even get me started on Feedburner.
  • I wonder (and worry, some) why liblogs declined at a slower rate than the ‘blogosphere’ as a whole – Is it that there’s a regular influx from library schools? Is it the innate conservatism when it comes to technology of many academics, so that they were late to come to blogging and will be late to leave it? Is it that people are more aware of how to promote blogs (and more able to) than microblogs? More optimistically, is it that librarians found a tool they liked and didn’t feel the need to chase after the New Shiny? Walt’s take seems to be that blogs have matured as tools and are being used to good effect, so perhaps I’m worrying over nothing. It wouldn’t be the first time.

Next up I’ll actually take the time to look through the blog profiles and see if I can draw any useful conclusions regarding corporate, non-law, non-medical library blogs.


End of year thoughts

December 25, 2008

I haven’t forgotten the blog, honest. Slowly making my way through Walt’s latest book and Libworld – library blogs worldwide is on its way.

I’m actually looking forward to local chapter SLA stuff in 2009 – anyone have opinions pro or con on the California Library Association?

In terms of conferences, Internet Librarian will be it. I’d love to go to the SLA Annual now that I have a clue on how to get more out of it beyond checking out job listings and vendor booths, but it’s the same time as my nephew’s Bar Mitzvah. Computers in Libraries is just Internet Librarian, East Coast Edition (read: higher transportation costs). I still have hopes that Code4you will happen, and I’m trying to figure out what I can tangibly offer towards its success (as opposed to just cheerleading).

I still ruminate about an online space for corporate librarians to share tips, commiserate, etc. – there aren’t many corporate librarians and researchers in LSW Meebo chat, and an attempt to start a room in FriendFeed didn’t go anywhere. Yes, I realize it would almost certainly be an after-hours and weekend thing. Yes, I realize some of the ground is covered by mailing lists.


2009 Version of the Corporate Library Benchmarks Study

November 25, 2008

I haven’t actually ponied up for this yet – some unexpected expenses plus the onset of Tinselkrieg have forced me to postpone a few things – but I do want to take a look and see if there are any conclusions one can draw in terms of multi-year trends.

A few items of note from Primary Research Group’s press release:

  • Companies in the oil/gas and pharmaceuticals industries accounted for many of the libraries which reported increased budgets in 2008. In the Bay Area there’s been at least one large (and controversial) pharma library closing that I know of, so interesting to see this.
  • The median amount of time spent reviewing content vendor license contract terms was 30 hours (the mean was 117.2).
  • Average spending on ebooks (I assume mean, rather than median) was slightly less than half as much as was spent on print books.
  • Over 29% of respondents said the library has become more important to competitive intelligence research efforts (compared with 20% who said it had become less important). Of course, this could also be reported as “About half of libraries said the library had not changed its importance to competitive intelligence research efforts,” but that’s not going to sell studies.

I’ve commented on past editions of the study here and here, and you can find out more on the latest edition here.


Liblog Landscape

November 22, 2008

Disclaimer: I ‘know’ Walt as someone who hangs out on the same Meebo room as me.

Walt Crawford’s announced on his blog and a few mailing lists the availability of his study of 607 blogs written by ‘library people.’ Being me, I’m curious to see if there are any interesting trends regarding corporate librarian blogs, but it looks like Walt’s put a lot of work into this – slicing the data by nationality, authorship and other criteria, looking at trends over time, comparing the biblioblogosphere (or liblogosphere, if you prefer) to the wider blogosphere.

Being a selfish bastard, I hope he has enough success with this to keep doing it on a regular basis. I might do a post on some of the corporate librarian stuff I notice, but since he’s doing a series of posts on the contents I don’t want to step on his toes, so it will likely be a while. So check it out on Lulu (and Amazon, if and when it’s available there! It’s rare to see this kind of analysis outside of academic journals, and it’s something that should be encouraged.


I’m employed!

November 21, 2008

I received an offer letter a few weeks back, and just this week sent in all the forms for insurance, getting paid via direct deposit and such. Got introduced as a new hire on the regular firm status call, and here’s my official company headshot:

steve_headshot

The company is Novarica, a division of Novantas. I’m doing a combination of knowledge management and secondary research work.

Not surprisingly, there’s requirements around confidentiality, beyond the usual “don’t discuss clients or client business.” So I have to see what I can and can’t talk about – I expect any discussions of knowledge management efforts at the firm or the like will have to be very very general. I’ll have to figure out what this means for presenting at conferences. And I have to make sure to update the disclaimer on the blog.

Their Internet policy is pretty sensible – they understand some limited personal use of the Internet, but it means I’ll be around mostly on evenings and weekends on Meebo, checking FriendFeed less often and from my home computer. Which honestly, is probably a good thing. Typing this from my home laptop now.


More on prospective corporate librarians

November 17, 2008

I sent a bunch of advice, links to past posts, ruminations and PDF files to the prospective student (and thanks to Lisa for commenting!)

Two issues raised by his latest email I wanted to toss out there:

  • How did library school prepare you for a corporate librarian position?
  • Have you had issues in the workplace with non-librarian supervisors who did not understand your work?

Yes, of course you can answer the second question anonymously.


Advice to a prospective corporate librarian

November 12, 2008

A student considering the corporate librarian profession asked a bunch of questions. I gave quick answers to a few, with promises for a more detailed response tonight.

I thought he might benefit from experience from a broader range of people, though, solos as well as members of teams, people working for large and small companies, and so on. So please, feel free to post your response to his questions in comments to the post (or if WordPress chokes, just use the form to mail your response to me and I’ll add them as attributed posts to the blog. He’s looking to decide by the 18th.

———————–

Job Opportunity Questions

Do you know how easy it is for corporate librarians to get a job compared to other librarians? What qualifications are important or necessary for gaining a position? What are some good ways to “get your foot in the door”?

Occupation Questions

Are there different specialties amongst corporate librarianship? If so, could you briefly go over them?

Day-to-day Questions

Could you go over a typical day at the office (if there is such a thing)? What’s the most interesting/worthwhile aspect(s) of corporate librarianship? Conversely, what’s the most annoying/tedious aspect(s) of the job?

Co-workers Questions
Do you work with other people? If so, are they mostly customers or other researchers? How often and to what degree with each?

Employer Questions

Do most corporate librarians work for small companies or big ones? Is your manager (if you have one) also a corporate librarian?


Back from Monterey

October 23, 2008

I got back yesterday afternoon, caught up on some work, and slept a lot, honestly.

In general, I’d say Internet Librarian is good for hands-on techie librarians, though there’s always room for more enterprise sessions. It’s slanted towards public and academic librarians primarily, but there are plenty of sessions which are broadly applicable. Yes, there’s a bit of “the same crew doing presentations,” but there were a lot of new presenters this time around.

One thing Jason Clark brought up which I brood about more and more is the notion of hands-on lab type work. There’s discussion of things programmers can do, and discussion of baby steps non-programmers can take, but I really miss the hands-on element. Maybe something to bring up with the local SLA chapter – would there be a company or special library willing to host a computer lab for a day?

The pre-conferences are getting better and better, and I have to figure out if there’s anything a solo librarian with no physical library can offer in terms of presentations. WiFi continues to be a problem, but I expect Dick Kaser will have another editorial about how we all need to unplug from our gadgets or somesuch. OK, that was snarkier than I usually like to get, so props to ITI for getting more gear in once they noticed there were issues. I’m thinking next year I get a PCS card or a broadband modem. Also, I’ll bring an extra battery.

With respect to the blog, I’ve renewed the domain. At the corporate/special librarians dinearound, the idea was brought up of a group blog. The idea has appeal, offering the perspectives of solo librarians, librarians at large companies, librarians from different industries, etc.. But judging from comment frequency, I’m frankly skeptical posting would be any more frequent. So I have to think about things.


SharePoint for Libraries: Streamlining Your Intranet Management

October 21, 2008

Sarah Houghton-Jan and Shannon M. Staley co-presented. While we’re not using SharePoint, a lot of companies are and I wanted to get the real story on how easy/difficult it is to develop with, how good search functionality is, etc.. Apologies for the notes – I was trapped on an end seat with a not-very-good view of the slides. I’ll add a link to the online version later.

The audience was largely corporate and legal librarians, from the show of hands.

First was an explanation of what Microsoft SharePoint was, and Sarah explained the difference between Windows SharePoint Services (free lightweight version) and Microsoft Office SharePoint Server (standard enterprise version).

Next up Shannon gave a quote from FASTForward illustrating the general market reaction – it has a lot of functionality but the components are not best-in-breed (you can get better blogs, wikis, etc.). Sites created with SharePoint are very customizable, as the example screenshots demonstrated.

Similar products include Alfresco, Central Desktop, Clearspace, ???, ???, ??? Collaboration Suite.

Key benefits included the ability to include Web 2.0 functionality with one software service, facilitation of collaboration, increased communication, integration and compatibility with Microsoft Office, ability to post large documents while avoiding an email attachment glut and the ability to update intranet content without adding to the webmaster’s workload.

They picked SharePoint for the joint San Jose Public and State University Library because of the difficulty in communication between the two organizations, the administration’s desire to increase institutional communication and collaboration, the ability to standardize on support and on a single interface and the ability for teams to manage their own updates.

Designing the SharePoint presence involved IT, the Web team and input from the organization. Several smaller sites were piloted. Not all sites were permanently transferred to SharePoint. After the architecture was planned out SharePoint was opened up to a wider group.

By clicking on an intranet link, users are taken to the SharePoint site. All of the sites are read-only to everyone, for greater organizational transparency, communication and collaboration. Not all intranet content requires SharePoint for content management – the criteria they used were:

  • Frequently-updated content
  • Site requires group collaboration
  • Which of SharePoint’s features would be useful in supporting a particular group’s content area

People using Internet Explorer and logged into Windows can access the SharePoint sites seamlessly from their own computers, otherwise they can login manually.

A new database of usernames and passwords was created so people didn’t have to remember them.

Site management features are not as intuitive as end-user features (e.g., method for adding an agenda is different from the method for adding minutes). Nomenclature is nonintuitive.

Key features:

  • Managing documents (They encourage smaller more focused document libraries rather than one huge document library)
  • Meeting workspaces (Calendar, agenda, minutes, supporting documents)
  • Announcements
  • Calendars (Classroom visits, collection development deadlines, storytimes, staff absences, etc.)
  • Blogs
  • Wikis
  • Discussion forums
  • Notifications (email or RSS alerts, each section has to be separately signed up for due to authentication process)

Other features include surveys, task lists, etc.

They’ve been using SharePoint for branch program calendars, sharing of statistics and reports, branch pages, etc.

IT manages the server, Web team can help with site set-up and ongoing support, each site needs a site owner, external online training resources as well as in-person training classes.

[various things raced through]

10/25/08 UPDATE: Sarah’s put the presentation and associated handouts up on her site.

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